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What Can We Learn About Compassion From the Head of Customer Service at PayPal and Venmo

FACULTY:
Matthew Anderson, MBA is Vice President of Customer Service for PayPal and Venmo.

OVERVIEW:

Join host Holly Wayment on Pediatrics Now as she explores the intersection of medicine and customer service with Matthew Anderson, VP of Customer Service for PayPal and Venmo. Discover how principles from the corporate world can enhance patient care and communication in pediatric settings. Learn the significance of humanizing interactions and the critical components that can transform transactional activities into meaningful relationships. Matthew shares personal experiences and practical advice that empower practitioners and their medical teams.  Tune in and gain insights to revolutionize patient engagement and satisfaction. 

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:
Matthew Anderson, MBA has no financial relationships with ineligible companies to disclose.

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
4/25/2025

EXPIRATION DATE:
8/31/2027

Don’t Miss It: Recognizing Abuse

FACULTY:
Natalie Kissoon, MD is an Associate Professor in the Division of Child Abuse Pediatrics in the Department of Pediatrics at UT Health San Antonio and the Fellowship Program Director. 

OVERVIEW:
Host and Executive Producer Holly Wayment brings us this insightful child abuse talk by Dr. Natalie Kissoon, as she shares crucial insights into recognizing child abuse in pediatric care. This episode dives deep into case-based discussions, focusing on common signs of abuse such as unexplained bruises, sentinel injuries, and abusive head trauma. Dr. Kissoon emphasizes the importance of a thorough medical evaluation and offers practical guidance for identifying hidden patterns of maltreatment.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers 

DISCLOSURE TO LEARNERS:
Natalie Kissoon, MD has no financial relationships with ineligible companies to disclose. 

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 0.75 MOC point in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
4/21/2025

EXPIRATION DATE:
8/31/2027

An Uncommon Food – Induced Clinical Syndrome

FACULTY:
Milind Pansare, MBBS, MD is an Associate Professor of Pediatrics at the Central Michigan University and Children’s Hospital of Michigan.

OVERVIEW:
Join Host and Executive Producer Holly Wayment for this grand rounds episode for MOC credit.  We bring you a talk by Dr. Milind Pansare on FPIES, highlighting the crucial role of clinical awareness and research in combating this condition. Discover the clinical presentation, risk factors, and the significance of educational support for caregivers navigating this challenging syndrome. Join us for an informative session that seeks to empower medical professionals with knowledge about this critical pediatric health topic.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

Milind Pansare, MBBS, MD has no financial relationships with ineligible companies to disclose. 

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 0.75 MOC point in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
4/17/2025

EXPIRATION DATE:
8/31/2027

Surviving Pollen Season: Tips from Dr. Ed Brooks, Plus Periodic Fevers

FACULTY:
Edward G. Brooks, MD serves on the National Asthma Education and Prevention Program, Expert Panel 4. He's the chief of UT Health San Antonio's Pediatric Immunology and Infectious Disease Division, and he sees patients at UT Health San Antonio's Adult and Pediatric Allergy Clinic on Medical Drive and at University Hospital.  Dr. Brooks also sees rheumatology patients. 

OVERVIEW:
In this episode of Pediatrics Now, Holly Wayment welcomes back Dr. Edward Brooks as they dive into the best practices for managing tree pollen allergies and discussing the effectiveness of nasal steroids over antihistamines.

Dr. Brooks also sheds light on the phenomenon of periodic fevers in children, explaining the auto-inflammatory conditions associated with such fevers and how to distinguish them from other illnesses. They also explore various treatment options and the role of genetics in diseases like PFAPA and Mediterranean fever.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

Edward G. Brooks, MD has no financial relationships with ineligible companies to disclose. 

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
4/11/2025

EXPIRATION DATE:
8/31/2027

A Devastating Syndrome Leading to Incredible Advances in Medicine…Including a New Treatment!

FACULTY:
Gail Tomlinson, MD and Patricia Dahia, MD from the University of Texas Health Science Center 's Department of Pediatrics and University Health.

OVERVIEW:

In this episode of Pediatrics Now, host Holly Wayment discusses Von Hippel-Lindau (VHL) Syndrome with leading experts Dr. Gail Tomlinson and Dr. Patricia. This genetic disorder is characterized by the development of various tumors and cysts in different parts of the body, and linked to mutations in the VHL gene.

The conversation delves into the history and genetic mechanisms of VHL Syndrome, highlighting its rarity and complex nature. Dr. Tomlinson and Dr. Dahia provide insights into the symptoms, diagnosis, and the groundbreaking development of a new FDA-approved drug that offers hope for managing the disease's manifestations.

Pediatric Practitioner listeners will gain an understanding of how genetic research has transformed treatment options, moving towards precision medicine, and offering newfound hope for individuals with this challenging condition, and other conditions. Join us to explore the impact of precise genetic interventions and the ongoing research shaping the future of VHL Syndrome treatment.

Additional sources for this episode include The New York Times and Wikipedia.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

Gail Tomlinson, MD and Patricia Dahia, MD have no financial relationships with ineligible companies to disclose. 

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
4/2/2025

EXPIRATION DATE:
8/31/2027

I Wanted to Be a Neurosurgeon, So I Did It

FACULTY:
Joanna Gernsback, MD, is a pediatric neurosurgeon at University Health and UT Health San Antonio

OVERVIEW:

In this episode of Pediatrics Now, host Holly Wayment sits down with Dr. Joanna Gernsback to discuss the crucial topic of pediatric safety and accident prevention. Dr. Gernsback shares insights on the increasing cases of ATV-related accidents, emphasizing the importance of wearing helmets and taking safety courses for young riders. The conversation also touches on broader subjects such as the challenges and triumphs of being a female neurosurgeon, the significance of following updated brain injury guidelines, and personal anecdotes that highlight Dr. Gernsback’s dedication to improving children's lives through her practice.

Listeners are encouraged to consider the role of parental supervision and education in preventing accidents, while Dr. Gernsback offers professional advice on managing and recognizing red flags in pediatric neurology. From discussing spine issues to the importance of following your instincts as a practitioner or a parent, this episode provides invaluable knowledge for anyone involved in pediatric healthcare.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:
Joanna Gernsback, MD, has no financial relationships with ineligible companies to disclose. 

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
3/10/2025

EXPIRATION DATE:
8/31/2027

A Heart to Heart with Dr. Ginnie Abarbanell

FACULTY:
Ginnie Abarbanell, MD is head of Pediatric Cardiology at UT Health San Antonio and University Health.

OVERVIEW:

Join host Holly Wayment and Dr. Ginnie Abarbanell as they have a heart-to-heart conversation about congenital heart disease, the most common birth defect worldwide. Learn about the challenges of detecting heart defects prenatally. Discover the warning signs that pediatric practitioners should watch for and gain insights into the potential neurodevelopmental delays associated with early heart problems.

This episode also explores the intersecting worlds of heart health and child development, offering guidance on how to support the educational and developmental needs of children with significant heart defects. Additionally, Dr. Abarbanell shares personal insights on a healthy lifestyle and how she un-plugs, highlighting the importance of outdoor activities.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

Ginnie Abarbanell, MD, has no financial relationships with ineligible companies to disclose.

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.50 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
3/5/2025

EXPIRATION DATE:
8/31/2027

Plastic Surgery Update: Operating in 4D

FACULTY:
Richard Thomson MD, is an Assistant Professor for the Division of Plastic and Reconstructive Surgery at UT Health San Antonio and University Hospital.

OVERVIEW:

In this episode of Pediatrics Now, Dr. Richard Thomson delves into the profound impact of pediatric plastic surgery on children's lives, particularly focusing on surgeries that enhance quality of life by improving physical appearance and confidence.

Dr. Thomson shares insights on his journey from England to Texas, his experiences in building a pediatric plastic surgery program, and the multifaceted roles pediatric plastic surgeons play. The conversation covers the unique challenges and joys of operating on children and the importance of tailoring surgical interventions to support growth and development.

The episode highlights the significance of a multidisciplinary approach in treating conditions like cleft lip and palate, emphasizing collaboration with various specialists to achieve holistic and effective patient care. Dr. Thompson also reflects on the ethical considerations of cosmetic surgery for children, advocating for child-led decisions based on maturity and understanding of the procedures involved.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

Richard Thomson, MD, has no financial relationships with ineligible companies to disclose.

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 1.0 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
2/27/2025

EXPIRATION DATE:
8/31/2027

Navigating the Fierce Flu Season: Insights with Dr. JB Cantey | Long School of Medicine

FACULTY:
J.B. Cantey, MD, MPH is an Assistant Professor in Pediatrics at UT Health San Antonio and double-boarded expert in neonatology and infectious diseases.

OVERVIEW:

With flu season at its peak, Pediatrics Now, host Holly Wayment welcomes back Dr. J.B. Cantey to share insights into the challenges pediatric practitioners face, particularly with the circulation of both H1N1, H3N2, and the emerging H5N1 strain, or bird flu.   He discusses the importance of vaccination, hand hygiene, and vigilant testing, while addressing common concerns about flu transmission and the role of Tamiflu.

Dr. Cantey also emphasizes the significance of maintaining awareness around new strains, such as the avian flu H5N1, and offers practical advice to give to patients worried about the flu's impact on their families. With his expertise, Dr. Cantey provides a comprehensive understanding of how to manage flu risks and protect vulnerable populations, ensuring listeners are well-equipped to handle this year's fierce flu season.

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

JB Cantey, MD, MPH has no financial relationships with ineligible companies to disclose.

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 1.0 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
2/14/2025

EXPIRATION DATE:
8/31/2027

Let Babies Eat - New Guidelines to Prevent Food Allergies

FACULTY:
David Stukus, MD is a Professor of Clinical Pediatrics and the Director of the Food Allergy Treatment Center at Nationwide Children’s Hospital and the Ohio State University College of Medicine.

OVERVIEW:

In this grand rounds episode of Pediatrics Now, host Holly Wayment brings us cutting-edge approaches to infant food introduction and allergy prevention, featuring Nationwide Children's Hospital's Dr. David Stukus .

Dr. Stukus delves into the history of infant feeding guidelines, the evolving scientific evidence, and practical strategies for pediatric practitioners.

Listeners will gain insights into the confusion caused by changing guidelines, the landmark LEAP trial's impact on peanut allergy prevention, and the importance of introducing allergenic foods early, based on evidence rather than outdated practices. The episode provides evidence-based recommendations to support parents, addressing common misconceptions and fears about food allergies.

Join the discussion to better understand the relationship between eczema and food allergies, how to effectively reassure and guide families during clinics, and strategies to help pediatric patients achieve diverse diets that minimize allergy risks. Learn how pediatricians play a crucial role in educating families and preventing unnecessary dietary restrictions that can lead to food allergies. This episode is a must-listen for any healthcare professional looking to navigate the complexities of infant nutrition and allergy prevention with clarity and confidence. 

OVERALL LEARNING OBJECTIVE:
Increased awareness and education for pediatric providers

DISCLOSURE TO LEARNERS:

David Stukus, MD has disclosed he is a researcher for DBV Technologies and was a consultant to ARS Pharmaceutical and Genentech. The relevant financial relationships noted for Dr. Stukus have been mitigated.

The Pediatric Grand Rounds Planning Committee (Deepak Kamat, MD, PhD, Steven Seidner, MD, Daniel Ranch, MD and Elizabeth Hanson, MD) has no financial relationships with ineligible companies to disclose.

The UT Health Science Center San Antonio and Deepak Kamat, MD course director and content reviewer for the activity, have reviewed all financial disclosure information for all speakers, facilitators, and planning committee members; and determined and resolved all conflicts of interests.

CONTINUING MEDICAL EDUCATION STATEMENTS:
The UT Health Science Center San Antonio is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio designates this live activity up to a maximum of 0.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 0.75 MOC point in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit.

CERTIFICATE OF ATTENDANCE:
Healthcare professionals will receive a certificate of attendance and are asked to consult with their licensing board for information on applicability and acceptance.

Credit may be obtained upon successful completion of the activity’s evaluation.

RELEASE DATE:
2/5/2025

EXPIRATION DATE:
8/31/2027

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