UT Health San Antonio

UT Health San Antonio Terms and Conditions for SMS

When you sign up for text messages from UT Health San Antonio, you are signing up to receive text messages related to your relationship with UT Health San Antonio, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to the short code for instructions. 

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling 210-450-4111 or send an email to
ims-servicedesk@uthscsa.edu.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Notice of Privacy Practices can be accessed at https://uthscsa.edu/university/notice-of-non-discrimination/notice-privacy-practices. Contact us at 210-450-4111 or send an email to 
ims-servicedesk@uthscsa.edu for assistance.