Find your storage need at UTHSA
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Data Services
Support for data management projects involving Compute Storage, Data Collaboration, Data workflows, Data Backup and Data transfers.
Storage Options
Description: Enterprise Storage Solution
Purpose:
- Big Data Storage Solution
- Active Compute
- Frequently Accessed Computed against
- Shared within and outside of your department.
- User managed permissions
Storage Type: On-prem Tiered
Data Policy:
- Confidential 1
- Published 1
- Controlled 1
Backup Available?: Yes
* As changes in University policies and state/federal regulations occur, this table may be revised. Please check this page occasionally to ensure you stay aware of the current guidelines.
1 – See explanations for confidential, controlled, and published data in the Data Classification table below
2 – “Personal Work Data” are the day-to-day files you create and work with as part of your job that don’t fall into the confidential, controlled, or published data categories (documents, spreadsheets, presentations, etc.)
3 – 1TB is the initial setup for UT OneDrive storage but this amount can be increased by request
4 – Departmental pricing is based on the volume of data stored
5 – In compliance with PCI-DSS requirements
6 – Applies to existing internal SharePoint sites only; requests for new sites will reside in Microsoft's Office 365 cloud
7 - Personnel must request an exemption to utilize Non University Acquired Cloud Services for storing/processing Non Confidential or Non Controlled data
Description:
Isilon Leased mass storage is file storage for groups and/or individuals of data on a server that is managed and maintained by IMS and includes workstation set up and maintenance of user storage areas (includes group and individual shares). LMS covers basic file/print services only. Server based applications and layered product support must be requested and agreed to on a case-by-case basis and will incur an additional charge. IMS will ensure that the storage leased is backed up to tape on a routine basis. This includes off-site storage. Request for recovery of data from backup tapes will be at an additional charge after the number of recoveries indicated in the table below. Backup tapes are normally retained for one year. Longer retention times must be requested and agreed to on a case-by-case basis. There may be an additional charge for longer retention times.
Purpose:
- Frequently Accessed
- Shared within and outside of your department
- IMS managed permissions
Storage Type: On-prem Tiered
Data Policy:
- Confidential 1
- Published 1
- Controlled 1
Backup Available?: Yes
* As changes in University policies and state/federal regulations occur, this table may be revised. Please check this page occasionally to ensure you stay aware of the current guidelines.
1 – See explanations for confidential, controlled, and published data in the Data Classification table below
2 – “Personal Work Data” are the day-to-day files you create and work with as part of your job that don’t fall into the confidential, controlled, or published data categories (documents, spreadsheets, presentations, etc.)
3 – 1TB is the initial setup for UT OneDrive storage but this amount can be increased by request
4 – Departmental pricing is based on the volume of data stored
5 – In compliance with PCI-DSS requirements
6 – Applies to existing internal SharePoint sites only; requests for new sites will reside in Microsoft's Office 365 cloud
7 - Personnel must request an exemption to utilize Non University Acquired Cloud Services for storing/processing Non Confidential or Non Controlled data
Description: Microsoft Cloud storage platform
Purpose:
Azure archive storage is designed for long-term archival of data that is not often accessed.
Storage Type: Cloud
Data Policy:
- Confidential 7
- Published 1
- Controlled 1
Backup Available?: No
* As changes in University policies and state/federal regulations occur, this table may be revised. Please check this page occasionally to ensure you stay aware of the current guidelines.
1 – See explanations for confidential, controlled, and published data in the Data Classification table below
2 – “Personal Work Data” are the day-to-day files you create and work with as part of your job that don’t fall into the confidential, controlled, or published data categories (documents, spreadsheets, presentations, etc.)
3 – 1TB is the initial setup for UT OneDrive storage but this amount can be increased by request
4 – Departmental pricing is based on the volume of data stored
5 – In compliance with PCI-DSS requirements
6 – Applies to existing internal SharePoint sites only; requests for new sites will reside in Microsoft's Office 365 cloud
7 - Personnel must request an exemption to utilize Non University Acquired Cloud Services for storing/processing Non Confidential or Non Controlled data
Description: Microsoft Cloud storage platform
Purpose:
SharePoint is a secure place to store, organize, share, and access information from any device.
More information on SharePoint can be found at Microsoft's website and our Getting Started with SharePoint article.
Storage Type: Cloud
Data Policy:
- Confidential 7
- Published 1
- Controlled 1
Backup Available?: No
* As changes in University policies and state/federal regulations occur, this table may be revised. Please check this page occasionally to ensure you stay aware of the current guidelines.
1 – See explanations for confidential, controlled, and published data in the Data Classification table below
2 – “Personal Work Data” are the day-to-day files you create and work with as part of your job that don’t fall into the confidential, controlled, or published data categories (documents, spreadsheets, presentations, etc.)
3 – 1TB is the initial setup for UT OneDrive storage but this amount can be increased by request
4 – Departmental pricing is based on the volume of data stored
5 – In compliance with PCI-DSS requirements
6 – Applies to existing internal SharePoint sites only; requests for new sites will reside in Microsoft's Office 365 cloud
7 - Personnel must request an exemption to utilize Non University Acquired Cloud Services for storing/processing Non Confidential or Non Controlled data
Description: Microsoft Cloud storage platform
Purpose:
OneDrive for Business is an online service that provides resources for file storage, collaboration, and communication. It provides one place for all files including: photos, videos and documents.
Storage Type: Cloud
Data Policy:
- Confidential 7
- Published 1
- Controlled 1
Backup Available?: No
* As changes in University policies and state/federal regulations occur, this table may be revised. Please check this page occasionally to ensure you stay aware of the current guidelines.
1 – See explanations for confidential, controlled, and published data in the Data Classification table below
2 – “Personal Work Data” are the day-to-day files you create and work with as part of your job that don’t fall into the confidential, controlled, or published data categories (documents, spreadsheets, presentations, etc.)
3 – 1TB is the initial setup for UT OneDrive storage but this amount can be increased by request
4 – Departmental pricing is based on the volume of data stored
5 – In compliance with PCI-DSS requirements
6 – Applies to existing internal SharePoint sites only; requests for new sites will reside in Microsoft's Office 365 cloud
7 - Personnel must request an exemption to utilize Non University Acquired Cloud Services for storing/processing Non Confidential or Non Controlled data
Description:
Purpose:
Share data within and outside of your department.
Storage Type: Cloud
Data Policy:
Backup Available?: No
* As changes in University policies and state/federal regulations occur, this table may be revised. Please check this page occasionally to ensure you stay aware of the current guidelines.
1 – See explanations for confidential, controlled, and published data in the Data Classification table below
2 – “Personal Work Data” are the day-to-day files you create and work with as part of your job that don’t fall into the confidential, controlled, or published data categories (documents, spreadsheets, presentations, etc.)
3 – 1TB is the initial setup for UT OneDrive storage but this amount can be increased by request
4 – Departmental pricing is based on the volume of data stored
5 – In compliance with PCI-DSS requirements
6 – Applies to existing internal SharePoint sites only; requests for new sites will reside in Microsoft's Office 365 cloud
7 - Personnel must request an exemption to utilize Non University Acquired Cloud Services for storing/processing Non Confidential or Non Controlled data
Data Classification
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Confidential/High Risk
Description:
Information or data is classified as Confidential if it must be protected from unauthorized disclosure or public release based on State or Federal law or regulation, and by applicable legal agreement to the extent permitted by law.
Example:
- Protected Health Information (PHI): clinical patient records, identifiable patient research records.
- Student Identifiable Information (SII): student demographic information, performance, financial, or health records, etc.
- Personally Identifiable Information (PII): institutional and departmental personnel records that contain private information on an employee.
- Sensitive Digital Research Data: Electronic data requiring highest levels of protection
- Credit Card Information
- Social Security Number (SSN)
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Controlled Data
Description:
The Controlled classification applies to data that is not generally created for or made available for public consumption, but may be subject to release to the public through request via the Texas Public Information Act or similar State or Federal law.
Example:
- Operational records, operational statistics, employee salaries, budgets, expenditures.
- Internal communications that do not contain confidential Information.
- Research data that has not yet been published, but which does not contain confidential Information protected by law.
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Published Data
Description:
Published data includes all data made available to the public through posting to public websites, distribution through email, social media, print publications, or other media.
Example:
- Statistical reports
- Fast Facts
- Published research
- Unrestricted directory information
- Educational content available to the public at no cost
Big Compute Storage
Big shared storage is managed by the department’s own staff. The storage can be mapped using NFS, CIFS share for Windows, Linux, Mac OS. The storage can be backed up or replicated to offsite for Disaster Recovery at an additional cost. Minimum purchase 1 TB and incremental 100 GB block. Departmental storage is billed on provisioned size of requested storage.
Backup & Restore
The requesting department must have a Service Partnership Agreement (SPA) with Enterprise System Operation for backup services. Any employee may submit a request, but it must be reviewed and approved by the appropriate business office before provisioning service. Refer to Service Partnership Agreement (SPA) for backup retention schedule.
Site Recovery Manager (SRM) with VMware replication includes annual planned and unplanned failovers, failback and testing. VM replication policy with SRM of Recovery Point Objective (RPO) of 4 hrs. Refer to Service Partnership Agreement (SPA) for additional information.
Virtual Server Disaster Recovery is available
The requesting department must have a Service Partnership Agreement (SPA) with Enterprise System Operation for backup services. Any employee may submit a request, but it must be reviewed and approved by the appropriate business office before provisioning service.
Globus transfer service
Globus provides a secure, unified interface to your research data.
With Globus, subscribers can move, share, & discover data via a single interface – whether your files live on a supercomputer, lab cluster, tape archive, public cloud or your laptop, you can manage this data from anywhere, using your existing identities, via just a web browser.
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Request Globus Service
New Globus Service
Request new Globus endpoint collection setup
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Knowledge Base
Globus File Transfer
UT Health San Antonio internal knowledge base article for how to use the Globus service
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Data Consultation
Data Management Consultation
Support for data management projects involving Compute Storage, Data Collaboration, Data workflows and Data Backup