Congratulations to the FY23 Gold Shield and fourth quarter Silver Star Award winners

On September 26, the annual 2022-2023 Gold Shield Award winners and the fiscal year 2023 fourth quarter Silver Star Award winners were recognized. Congratulations to all the winners and thank you for always doing Everything it Takes to care for our patients.

Congratulations to our 2022-2023 Gold Shield Award winners!

Gold Shield awards recognize those employees and teams whose Silver Star award nominations were voted to be the most remarkable and exceptional among all other nominations received throughout the year.

Gold Shield Winner | Leslie Villarreal, RN, Mays Cancer Center

Gold Shield Winner | Susan Hilgers, Director of Clinic Information Systems, Information Services: EPIC Resolute

Gold Shield Team Award | Mays Cancer Center Infusion Center

• Amy Cantu, RN
• Melanie Rodriguez, RN
• Irene Lara, RN
• Katie Pollock, RN
• Lydia Willars, RN
• Ursula Caga, RN

Congratulations to the FY23 Fourth Quarter Silver Star Award winners!

Silver Stars are awarded to individuals and teams who have gone above and beyond for their patients and peers.

• Tammy Escobedo, Radiation Oncology, Mays Cancer Center
• Mikalah Lytle, Radiation Oncology, Mays Cancer Center
• Joshua Asper, PA, Radiation Oncology, Mays Cancer Center
• Luis Rocha, Radiation Oncology, Mays Cancer Center
• Thomas Williams, Radiation Oncology, Mays Cancer Center
• Samantha Rubio, MA, Clinical Trials Office, Mays Cancer Center
• Justin Horowitz, PharmD, BCOP, Pharmacy, Mays Cancer Center
• Melanie Rodriguez, RN, Infusion Center, Mays Cancer Center
• Nicole Peralta, Benefits Coordinator, Mays Cancer Center
• Irma Cordova Salias, Primary Care Shavano
• Carol Lizcano, UT Health Physicians Administration Patient Services
• Veronica Medrano, Priamry Care Medical Drive
• Cindy Escalera, EPIC Cadence Scheduling
• Yvonne Rodriguez, Patient Access Center
• Marleen Ornelas, Radiology Hill Country
• Amanda Jones, Primary Care Medical Drive
• Nicole Molina, Vascular Surgery
• Brenda Nieves, Patient Services

Recipients of the Silver Star Team Awards

• Mays Cancer Center: Infusion Center
  • Amy Cantu, RN
  • Melanie Rodriguez, RN
  • Irene Lara, RN
  • Katie Pollack, RN
  • Lydia Willars, RN
  • Ursula Caga, RN
• Otolaryngology: Facial Plastics and Reconstructive Surgery
  • Christine Taylor, MD
  • Sydney Henderson, MA
• Float Pool
  • Amie Menchaca
  • Shayla Montoya
  • Vanessa Cadena
  • Destiny Garcia
  • Jennifer Rios
  • Adriena Rodriguez
  • Taylor Gill

Congratulations to the FY23 Fourth Quarter High Five Practice Champion Award winners!

Every year our leadership strives for excellence and sets a goal for all of our practices to receive more than 30 patient experience surveys and achieve a score of 95.7.  Below the practices who went above and beyond for our patients are recognized for doing Everything it Takes!

• Pulmonary at Gateway - Patient score of 96.09
• MRI at Hill Country - Patient score of 96.2
• General Surgery at the Medical Arts & Research Center - Patient score of 96.22
• Primary Care at the Medical Arts & Research Center - Patient score of 96.51
• Radiation Oncology at the Mays Cancer Center - Patient score of 96.73
• X-ray at Hill Country - Patient score of 96.78
• Cardiology at the Medical Arts & Research Center - Patient score of 96.78
• Rehab Medicine at the Medical Arts & Research Center - Patient score of 96.79
• Ultrasound at Hill Country - Patient score of 96.81
• Physical Therapy at the Medical Arts & Research Center - Patient score of 96.83
• Primary Care at De Zavala - Patient score of 96.84
• MRI at the Medical Arts & Research Center - Patient score of 97.08
• Surgical Oncology at the Mays Cancer Center - Patient score of 97.12
• Primary Care at Shavano - Patient score of 97.15
• CT Imaging at Hill Country - Patient score of 97.17
• Dermatology at the Mays Cancer Center - Patient score of 97.44
• Vascular Surgery at the Medical Arts & Research Center - Patient score of 97.5
• Breast Oncology at the Mays Cancer Center - Patient score of 97.61
• Dermatology at Hill Country - Patient score of 97.86
• CT Imaging at the Medical Arts & Research Center - Patient score of 97.92
• Ultrasound at the Medical Arts & Research Center - Patient score of 98.24
• Vascular Surgery at Westover Hills - Patient score of 98.79
• Pediatric Neurology at Gateway - Patient score of 98.81
• Dex Imaging at the Medical Arts & Research Center - Patient score of 98.81
• General Pediatrics at Santa Rosa Northwest - Patient score of 100

The 2023 Patient Experience Practice Champion of the year is General Pediatrics at Santa Rosa Northwest! Congratulations and thank you for your dedication to your patients!