8 a.m. - 5 p.m.
Monday - Friday
Q: I have already created an application online. If I have applied for a position, do I need to fill out another application?
A: No. Once you complete an application in our new system, that application initially created will be used for future positions you are interested in applying for. You can make revisions to your application at anytime by clicking on “Edit Application.”
Q: How do I find out the status of my job application online?
A: If you are already registered in the system just login and look at the information under the “Status” column. You will be able to see if your application has been received, referred to the hiring department, or whether the job opening is filled or cancelled.
Q: What if I forget my username?
A: Just e-mail us at email@example.com or call Human Resources at (210) 567-2600 and we’ll retrieve it for you. Do not create an additional username for this may delay the screening and hiring process.
Q: What if I forgot my password?
A: Just a few easy steps to get a new password. Click on the “I Forgot My Password Link” in the lower right hand corner of the blue-bordered login box. Then just follow the instructions.
Q: Will I be notified if I’m selected for a job interview?
A: If you are selected for a job interview, a hiring department representative will call you to schedule the interview. Please be sure to provide an alternate contact number.
Q: Will I be notified if I do not get selected for an interview?
A: No. Departments will schedule initial interviews and may later decide to schedule another round of job interviews with other job applicants. We want to make sure that we give departments and job applicants the best opportunity to ensure the right hire for the right job.
Q: How will I know if I’m selected for the job?
A: After the appropriate review, screening, interview, selection, and background checks, Human Resources will make the job offer to the successful candidate.
Q: Can I email or fax my resume to Human Resources?
A: No. The application process is done completely online; however, when applying for a position, you have the option to attach up to three documents.
Q: Is it possible to save my application before completing it?
A: Yes. You must first complete all of the required fields notated with a red asterisk before your application can be saved. Click “Save and stay on this page” at the bottom left hand corner and click on Exit. You may return later to edit the application and to apply for specific positions.
Q: When and how can I make changes to my application?
A: You may make changes to your application at anytime. However, your changes will reflect on any new positions that you apply for. If you have made revisions to your application after you submit an application for a particular position, those revisions may be updated to your original application by Human Resources. From the employment website, log in to the system using your username and password. Click on “Edit Application” on the left side of the computer screen. Make the desired changes to your application and proceed to the very end to save and certify your changes. Your original application will be replaced with the new version. The next time you apply for a position, your revised application will be submitted.
Q: How can I attach a cover letter and resume?
A: After completing the application and selecting the position for which you would like to apply, you will come to a screen that allows you to attach documents. You will be able to attach a resume, cover letter and references in Word or PDF format, or you may copy and paste or type in your resume, cover letter and references. Please read all instructions carefully so that you send all of the attachments required for the position. Note: If you are using computers in the Office of Human Resources, you will not be able to upload documents.
Q: Do UTHSCSA employees need to complete the online application in order to apply for transfer/promotion opportunities?
A: Yes, all employees applying for classified or A&P positions must complete the online application.
Q: I am having a technical problem with my computer, and have not been able to apply online. Do you offer technical assistance?
A: Please make sure you are using either Internet Explorer 5.5 or higher, or Netscape 4.79 or higher. You may send an e-mail to firstname.lastname@example.org or call (210) 567-2600 with your specific problem and we will make every effort to assist you.
Q: Is someone available to help me complete the online application?
A: Employment staff members are available to answer questions about using the online system or our employment process. If you are having difficulty with completing the online application, our staff will be happy to assist you. Please call (210) 567-2600, send an e-mail to email@example.com, or visit our office of Human Resources for assistance.