Center for Patient Safety & Health Policy



Leticia Bresnahan

Edna J. Cruz, M.Sc., RN, CPHQ is a 30+ year nurse certified as a Professional in Health Care Quality and currently consults to Pfizer Pharmaceutical and UTHSCSA.  She earned her masters degree from George Mason University in Fairfax, Virginia with a 15 hour concentration in Performance Improvement and Outcomes.  She studied Health Economics, Health Delivery Systems and Quality of Life Tools at Oxford University, England.  In June of 2002 she received a certificate in Measurement, Design and Analysis Methods for Health Outcomes Research through the Harvard School of Public Health.   She implements many improvement strategies learned through Master Facilitation Training, Quality Tool School, and the Leadership Institute at the Inova Health System.  She completed the CS&E course in August 2009 and was recognized as a CS&E Fellow for 3 years through UTSA.  Most recently she completed Lean Six Sigma Training at the Black Belt level.