Office of the Bursar

Bursar4Students Contacts

Accounting Manager
(Student Accounting)

Diana Gonzalez
Email: Bursar4Students

 

Bursar Resources

Student FAQs

Enter first or last name.

Faculty/Staff

Frequently Asked Questions

Questions and comments may be directed to:

Bursar4Students@uthscsa.edu

 

Academic Calendar
Direct Deposit
Health Insurance
Holds
Installments
Payments
Tuition and Fees
1098T

 

1. What are the Bursar Office hours?
Business hours are Monday through Friday 8:30am to 4:45pm. We recommend that you arrive by 4:30pm. We are closed for state holidays.

2.What is the cost of tuition and when is it due?
For a comprehensive explanation of all tuition and fees, please view:
Student Tuition and Fees.

Tuition is due by close of business the day before the first day of class. To determine class dates, please refer to your Academic Calendar.

3. Why is health insurance accessed to my account?
Health insurance is required for every student. The fee for health insurance will be reversed once the student provides proof of insurance to the Student Health Clinic. This has to be done prior to the student’s first class day.

4. When will I receive my health insurance card?
Payment and information is sent to the insurance company after the student’s first class day. The student will receive an insurance card in the mail to the home address in the student system; therefore it is important for the student to maintain the correct home address. The insurance coverage is typically from the 1st of the month and the 1st class day is during the month. If a student needs medical attention before they receive their insurance card, they will need to send an e-mail to:
Bursar4Students@uthscsa.edu so the office can send their payment to the insurance company earlier.

5. What is a hold and how does it affect my account?
The following types of holds prevent a student from enrolling in class or receiving refunds:
• Outstanding debt for tuition, fees, or installments
• Unpaid traffic fines
• Student clinic immunization

The student must satisfy the obligations in order for the hold to be removed.

6. What methods of payment do you accept for tuition?
• Financial aid is the primary source for payment of tuition and fees. Financial aid is applied to the student account 10 days prior to the student’s first class day. Any financial aid excess will be refunded to the student in the form of a paper check (mailed to the student’s home address) or via direct deposit (see question below on how to sign up for direct deposit)
• Mail or bring check, money order, cashier check for the total amount due to the Office of the Bursar.
• Bring cash for the total amount due to the Office of the Bursar.
• Use student self service to make payment by either credit card (convenience fee of 2.9%; Visa credit card not accepted) or e-check (no convenience fee)
• Sign up for a tuition installment plan at the Office of the Bursar.

7. How do I make a payment using the online services?
To make a payment with a credit card or by check, a student must log into self service:

• Go to http://inside.uthscsa.edu
• Enter your userid and password
• Click on sign in
• Answer yes to the security alert
• Click on HSC Business Applications
• Click on Student Administration
• Click on SA Self Service
• Click on Learner Services
• Click on Finances
• Click Make a Payment
• At this point, select either Pay by Credit Card or Pay by Electronic Check
• After selection, student will be taken to the CashNet site to provide the necessary information to make a payment or to set up a parent as a user.

Once “Submit Payment” has been selected, the payment is reflected in the student account. The student will receive an e-mail confirming the payment.

If the student encounters problems with the online payment, they can contact Customer Support at 1-800-339-8131.

***NOTE: Browser, firewall and MAC issues have been noted. If you are unable to pay tuition online, from your home or laptop computer, you may need to use one of the Library computers to avoid late fees.

8. How do I sign up for direct deposit?
To sign up for direct deposit, log into student self service:

• Go to http://inside.uthscsa.edu
• Enter your userid and password
• Answer yes to the security alert
• Click on HSC Business Applications
• Click on Student Administration
• Click on SA Self Service
• Click on Learner Services
• Click on Finances
• Click on Direct Deposit

At this point, the system will check if direct deposit information is in the system.
• If direct deposit information is not in the system, a page will display for the student to add bank account information
• If direct deposit information is in the system, a page will display for the student to either change or delete existing bank account information
• If direct deposit information is in the system in the Payroll System, a page will display informing the student to make bank account changes through the Payroll Office.

9. Do I need my UTHSCSA ID badge to pick up an emergency loan?
Yes, when picking up cash or check you must have your UTHSCSA school id badge. Driver’s licenses or passports will not be accepted.

10. Where can I find 1098T information?
Your 1098T information may be found at the http://www.1098T.com web site, or you may call them directly at 877-467-3821. If you need further information, please contact
Bursar4Students@uthscsa.edu.

11. Where can I learn more about Campus Partners and MyCampusLoan?
To learn more about Campus Partners , please visit their website.


My Campus Loan image

Campus Partners
PO Box 2901
Winston-Salem NC 27102-2901

    Borrower Service Telephone number: 1-800-334-8609